Customer Success Specialist

7 days ago


Greenwood, South Carolina, United States Manpower Augusta Full time
Responsibilities

Your key responsibilities will include:

  • New customer creation and update changes to existing accounts in our corporate database.
  • Processing of customer invoices/freight charges.
  • Investigating and troubleshooting charge and freight issues.
  • Processing customer credit terms requests.
  • Supporting Accounts Receivable collections.
  • Maintaining customer-related documents (Tax exempt certificates, resale certificates, W9, credit references, key contact information, etc.).
  • Making outbound calls to existing customers via telephone, video chat, and email.

In addition, you will be required to attend periodic training as necessary to maintain your skills and knowledge.



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