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Hotel Room Attendant

2 months ago


Des Plaines, Illinois, United States Loews Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at Loews Chicago O'Hare Hotel. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and comfort of our guests' rooms.

Key Responsibilities
  • Cleaning and Sanitizing Rooms
    • Clean and sanitize all assigned rooms and bathrooms to the highest standards
    • Follow the designated sequence of room assignments to ensure efficient cleaning
  • Guest Room Preparation
    • Replace all amenities and linens according to hotel standards
    • Replenish cleaning supplies and linens as needed
  • Cart and Closet Maintenance
    • Keep cart and linen closets clean and orderly
    • Ensure all equipment is in good working condition
  • Guest Interaction
    • Anticipate and respond to guests' needs in a friendly and professional manner
    • Provide excellent guest relations skills and ensure complete guest satisfaction
  • Reporting and Communication
    • Report any irregularities or discrepancies to your supervisor
    • Notify your supervisor of any issues or concerns
Requirements
  • Service Orientation
    • Provide exceptional service to guests and colleagues
  • Teamwork and Communication
    • Work collaboratively with other departments to ensure seamless service
  • Physical Demands
    • Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
  • Availability
    • Able to work a flexible schedule, including weekends and holidays
What We Offer
  • Competitive Compensation
    • A competitive hourly rate and opportunities for advancement
  • Benefits
    • A comprehensive benefits package, including health insurance and paid time off
  • Professional Development
    • Opportunities for training and professional growth