Strategic Business Leader

6 days ago


Alpharetta, United States Sir Grout Full time
About the Role

We are seeking a highly experienced and strategic Executive Director of Operations to lead our team at Sir Grout. As a key member of our leadership team, you will be responsible for overseeing all aspects of our operations, driving strategic growth, and ensuring the delivery of high-quality services.

Key Responsibilities
  • Operational Oversight: Oversee day-to-day operations with the owner, ensuring efficiency, adherence to quality standards, and optimal use of resources.
  • Strategic Planning: Develop and implement strategic plans to drive company growth, market expansion, and enhanced service offerings.
  • Team Management: Lead and mentor a team of Tile and Grout Restoration Technicians and support staff to foster a collaborative and high-performing culture.
  • Client Relations: Build and maintain strong client relationships, ensuring exceptional customer satisfaction and loyalty. Prepare estimates for customers and explain Sir Grout processes and how we will resolve their issues.
  • Financial Management: Manage the company's financial health, including budgeting, forecasting, and cost control measures.
  • Regulatory Compliance: Ensure compliance with industry regulations, safety standards, and company policies.
Requirements
  • Proven Leadership Experience: Demonstrated success in a leadership role within the service industry, preferably in home services or related construction fields.
  • Industry Knowledge: Familiarity with tile and grout restoration services or a similar construction/flooring/tiling industry.
  • Strategic Thinker: Ability to develop and execute strategic plans to drive company success.


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