**Lead Team Manager**, **Team Lead**, **Operations Manager**, **Business Development Manager**, **Client Experience Manager**
2 weeks ago
About Us
Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. Our mission is to make massage and wellness services accessible to everyone, and we're looking for a talented leader to help us achieve this goal.
Job Summary
We're seeking a highly motivated and experienced Lead Team Manager to join our team in Missoula. As a key member of our leadership team, you will be responsible for leading a team of sales associates and service providers to deliver exceptional client experiences and drive business growth.
Key Responsibilities
- Lead and motivate a team of sales associates and service providers to achieve sales and customer satisfaction goals
- Develop and implement strategies to improve client retention and increase sales revenue
- Collaborate with regional directors to achieve business objectives and improve operational efficiency
- Communicate effectively with staff and regional directors to ensure seamless operations and high-quality client experiences
- Identify and implement process improvements to enhance client satisfaction and business growth
Requirements
- Commission-based sales experience (preferred)
- Customer service experience (preferred)
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong problem-solving and conflict resolution skills
What We Offer
- A competitive salary and bonus structure
- A comprehensive benefits package, including health, dental, and vision insurance
- A 401(k) plan with company match
- Sick pay and flexible scheduling
- Discretionary quarterly bonuses
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