**Lead Team Manager**, **Team Lead**, **Operations Manager**, **Business Development Manager**, **Client Experience Manager**

2 weeks ago


Missoula, Montana, United States Massage Envy Full time

About Us

Massage Envy is a nationwide wellness franchise providing massage, stretch, and skin care services. Our mission is to make massage and wellness services accessible to everyone, and we're looking for a talented leader to help us achieve this goal.

Job Summary

We're seeking a highly motivated and experienced Lead Team Manager to join our team in Missoula. As a key member of our leadership team, you will be responsible for leading a team of sales associates and service providers to deliver exceptional client experiences and drive business growth.

Key Responsibilities

  • Lead and motivate a team of sales associates and service providers to achieve sales and customer satisfaction goals
  • Develop and implement strategies to improve client retention and increase sales revenue
  • Collaborate with regional directors to achieve business objectives and improve operational efficiency
  • Communicate effectively with staff and regional directors to ensure seamless operations and high-quality client experiences
  • Identify and implement process improvements to enhance client satisfaction and business growth

Requirements

  • Commission-based sales experience (preferred)
  • Customer service experience (preferred)
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong problem-solving and conflict resolution skills

What We Offer

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health, dental, and vision insurance
  • A 401(k) plan with company match
  • Sick pay and flexible scheduling
  • Discretionary quarterly bonuses

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