Credit Card Customer Service Representative
3 weeks ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, ensuring their banking needs are met and resolving any issues in a timely and professional manner.
Key Responsibilities:- Handle inbound calls from customers regarding their credit card accounts
- Provide quality customer service, resolving customer complaints and inquiries in a professional and courteous manner
- Review customer credit card profiles, payments, and accounts to assist with balance inquiries and other customer needs
- Transfer escalated calls to other departments as necessary
- 2 years of experience in a customer service or call center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
- A competitive hourly rate of $20
- A comprehensive benefits package, including health insurance and a 401K plan
- Ongoing training and development opportunities to enhance your skills and career
Randstad is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation to apply or interview, please contact us.
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Phoenix, Arizona, United States Randstad Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Small Business Credit Card Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our small business credit card customers, resolving their inquiries and issues in a timely and professional...
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