Billing Department Specialist

6 days ago


Methuen, Massachusetts, United States Shaw's Full time

About Shaw's

Shaw's is a leading food and drug retailer in the United States, with a strong presence in the Northeast region. Our company is committed to providing excellent customer service and offering a wide range of products to meet the needs of our customers.

Main Responsibilities

As a Billing Department Specialist, you will be responsible for:

  • Professionally interacting with customers, internal customers, and vendors to resolve inquiries and issues.
  • Responding to specialized knowledge inquiries and providing accurate information.
  • Working with multiple computer programs and systems to process daily billing, cross-dock, and rush orders.
  • Examining and prioritizing work to ensure department needs are met.
  • Checking information for accuracy and researching and interpreting various information.
  • Sorting, filing, and maintaining invoices, receipts, contracts, and other special department documents.
  • Reviewing and comparing information/data and making decisions within defined guidelines.
  • Maintaining complex records, logs, and files, and searching and investigating information found in files.
  • Frequent communication with management and associates.
  • Assisting associates within the department and acting as a liaison to other departments.

Requirements

To be successful in this role, you will need:

  • Reading, writing, and communication skills at a proficient level.
  • Ability to follow verbal or written instruction.
  • Intermediate keyboarding proficiency.
  • Intermediate computer skills, including word processing and/or spreadsheet.
  • MATH skills at a specific level.
  • Detail-oriented, organized, and analytical skills.
  • Ability to multi-task and schedule flexibility to cover absences.
  • Ability to adhere to deadlines.

What We Offer

As a Billing Department Specialist at Shaw's, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated professionals who are passionate about delivering excellent customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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