Emergency Response Specialist

4 days ago


Chagrin Falls, Ohio, United States Paul Davis Full time
WHO WE ARE
Paul Davis is a leading provider of restoration and reconstruction services for insurance providers and commercial properties across the U.S. and Canada. We are committed to delivering exceptional results and building long-term relationships with our clients. If you are a motivated individual looking for a challenging and rewarding career, we encourage you to explore our opportunities.

JOB SUMMARY:
As an Emergency Services Technician, you will play a critical role in serving our customers and communities by providing timely and effective restoration and reconstruction services. You will work closely with our team to assess damage, develop restoration plans, and execute projects to the highest standards of quality and safety.

KEY RESPONSIBILITIES:
  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
  • Conduct thorough damage assessments and develop restoration plans.
  • Clean and restore damaged properties, including contents and structural elements.
  • Operate equipment and tools safely and efficiently.
  • Communicate effectively with customers, colleagues, and stakeholders.
  • Meet or exceed quality and productivity standards.
  • Participate in ongoing training and professional development.

REQUIREMENTS:
  • Customer service experience.
  • Fluent in English.
  • IICRC Training and Designations a plus (Fire, Water, Odor, Upholstery Restoration).
  • Ability to adapt to changing situations and priorities.
  • Valid driver's license and background check with a clean record.
  • High school diploma or GED.
  • One (1) plus year of experience in a craft, trade, or manual labor position.
  • Ability to work nights/weekends and overtime, if needed.
  • Ability to sit/stand/walk for prolonged periods.
  • Ability to climb ladders, work at ceiling heights, and lift up to 75 pounds.

EOE STATEMENT:

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