Emergency Response Specialist

2 weeks ago


Chagrin Falls, Ohio, United States Paul Davis Full time
WHO WE ARE
Paul Davis is a leading provider of restoration and reconstruction services for insurance providers and commercial properties across the U.S. and Canada. We are committed to delivering exceptional results and building long-term relationships with our clients. If you are a motivated individual looking for a challenging and rewarding career, we encourage you to explore our opportunities.

JOB SUMMARY:
As a Restoration and Reconstruction Technician, you will play a critical role in serving our community by mitigating property damage and providing exceptional customer service. You will work closely with our team to ensure that every project is completed to the highest standards, while maintaining a safe and healthy working environment.

KEY RESPONSIBILITIES:
  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
  • Conduct thorough damage assessments and surveys to identify areas of concern.
  • Clean and restore damaged properties, including contents and structural elements.
  • Operate hand and power tools to demolish and remove damaged materials.
  • Clean and maintain assigned job sites, including equipment and vehicles.
  • Communicate effectively with customers and team members to ensure seamless project execution.
  • Document project progress and outcomes in our primary operating system.
  • Perform other duties as assigned to support the success of our team.

REQUIREMENTS:
  • Customer service experience and a strong commitment to delivering exceptional results.
  • Fluent in English and able to communicate effectively with diverse stakeholders.
  • IICRC Training and Designations a plus (Fire, Water, Odor, Upholstery Restoration).
  • Ability to adapt to changing circumstances and priorities.
  • Valid driver's license and background check with a clean record.
  • High school diploma or GED and one (1) plus year of experience in a craft, trade, or manual labor position.
  • Ability to work nights/weekends and overtime, if needed.
  • Ability to sit/stand/walk for prolonged periods and lift up to 75 pounds.

EOE STATEMENT:

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