Billing Coordinator

2 weeks ago


Oak Brook, Illinois, United States Lions Clubs International Full time
Billing Coordinator Job Description

We're seeking a skilled Billing Coordinator to join our team at Lions Clubs International. This role is responsible for responding to correspondence regarding billing and submitting adjustments. The Billing Coordinator will assist the Department Manager in the coordination of billing projects and ensure the accuracy of the dues billing process.

Key Responsibilities:

* Coordinates billing processes, including daily adjustments on accounts, requests for dues billing statements, and addresses questions regarding monthly club statement billing.

* Handles the research of detailed billing problems and responds and recommends appropriate course of action.

* Directs work and coordinates the distribution of daily correspondence.

* Responds to member inquiries on all aspects of billing and account details, providing resources or information to Lions members in the field.

* Provides significant input to the department manager with regard to scheduling of work.

* Processes all purchase requisitions for envelopes, monthly statement mailing, and invoices.

* Works closely with Ricoh Managed Services to expedite the monthly mailing of billing statements.

* Serves as the initial contact for the billing section of the department, calls, correspondence, and routes information accordingly.

* Coordinates efforts with the Mail/Shipping Department and Purchasing Departments on cross-functional projects.

* Provides input to department manager and assists in implementing department plans and goals.

* Organizes and maintains records and documents, including confidential information.

* Assists in the coordination of collection projects and responds to collection inquiries.

Requirements:

* Associate's degree and a minimum of 3-5 years of related experience or equivalent combination of education and experience.

* Leadership experience or experience in progressively more responsible related positions.

About Lions Clubs International:

Lions Clubs International is an equal opportunity employer and values diversity, equity, and inclusion. We believe in a balanced work-life and have programs and benefit plans to support our employees, including three weeks of paid time off, flexible and hybrid work schedules, comprehensive medical, dental, vision, and life insurance plans, and a 401(k) with employer match.
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