Customer Service Representative
1 day ago
We are seeking a skilled Customer Service Representative to join our team at TouchPoint, a leading provider of food and beverage services. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring the highest standards of service.
This is an excellent opportunity for individuals who are passionate about providing outstanding customer service and have a keen eye for detail. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply.
Responsibilities:- Provide exceptional customer service in a fast-paced environment, responding to customer inquiries and resolving issues promptly and professionally.
- Prepare and serve food and beverages to customers, adhering to high standards of quality and presentation.
- Maintain a clean and safe working environment, adhering to all health and safety regulations and guidelines.
- Work effectively as part of a team, collaborating with colleagues to achieve common goals and objectives.
- Perform cash handling duties accurately and efficiently, processing transactions and handling customer payments.
- Previous experience in customer-facing roles, preferably in the food and beverage industry.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Familiarity with cash handling procedures and accuracy in processing transactions.
- Demonstrated ability to maintain a clean and safe working environment, adhering to all health and safety regulations and guidelines.
- A competitive hourly rate of $15.00 per hour.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- The opportunity to work for a dynamic and growing company, with opportunities for professional development and advancement.
Troubled by outdated practices and poor customer satisfaction, TouchPoint Support Services was born out of a desire to reinvent hospital food service. Our mission is to deliver hospitality that serves up more than just meals, but also warm connections and nourishing care. By serving up great food, friendliness, and reliability, we help healthcare providers meet their patients' diverse needs.
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