ServiceNow Developer Specialist

3 weeks ago


Lakeland, Florida, United States Publix Super Markets, Inc. Full time

About the Role:

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This is an exciting opportunity for a skilled ServiceNow Developer to join our team at Publix Super Markets, Inc. As a key member of our technology group, you will be responsible for configuring and developing applications and processes using standard ServiceNow scripts and tools.

The ideal candidate will have strong knowledge and experience with Information Technology Infrastructure Library (ITIL) processes, Configuration Management, and IT Operations Management (ITOM) procedures.

Key Responsibilities:

  • Contribute to the enhancements and on-going operation of ServiceNow.
  • Provide long-term oversight to ensure continuity and integration for Incident Management, Request Management, Change Management, and CMDB modules.
  • Contribute to ongoing design and development efforts related to the ServiceNow platform and integrations.
  • Automate legacy processes using available ServiceNow workflows and best practices.
  • Assist in analyzing and resolving configuration issues promptly.
  • Work closely with business areas and application support teams to improve business processes.
  • Maintain a large workload ensuring adherence to security best practices and standards for various platforms.

Requirements:

  • Bachelor's Degree in Computer Science or a related analytical field or equivalent experience.
  • 5 years of software engineering experience.
  • Experience developing on the ServiceNow platform.
  • Available to work after hours and weekends.

About Us:

Publix Super Markets, Inc. is the largest employee-owned company in the nation, with over 2100 associates providing innovative solutions across 8 states. We offer positions at all levels, from summer internships to technical leadership, across various technical disciplines.

Why Choose Us?

We offer a comprehensive benefits package, including employee stock ownership plan, 401(k) retirement savings plan, group health insurance, paid time off, and more. Our team-oriented culture and opportunities for growth make us a great place to build your career.



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