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Retail Operations Leader

2 months ago

Little Rock, Arkansas, United States Ross Dress for Less Full time

General Purpose:

As a Retail Operations Leader, you'll play a vital role in managing and overseeing all aspects of our store operations. You'll ensure smooth daily functions, maintain high standards, and contribute to a positive customer experience. Your leadership will guide and motivate our team of associates to achieve success.

Key Responsibilities:

  • Store Management: Oversee all aspects of store operations, including sales, merchandising, inventory control, customer service, and loss prevention.
  • Team Leadership: Motivate, train, and develop a team of associates to deliver exceptional customer service and achieve operational excellence.
  • Sales Performance: Drive sales growth by implementing effective strategies, promoting products, and exceeding customer expectations.
  • Operational Efficiency: Ensure efficient store operations through streamlined processes, inventory management, and adherence to company policies and procedures.
  • Customer Focus: Create a welcoming and positive shopping environment for our customers, resolving issues promptly and professionally.

Qualifications:

  • Proven experience in retail management, preferably in a fast-paced environment.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Proficiency in sales techniques and customer service principles.
  • Ability to work independently and as part of a team.