Pharmacy Manager

5 days ago

Orchard Park, New York, United States Roswell Park Cancer Institute Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Roswell Park Care Network. As a Pharmacy Manager, you will be responsible for overseeing the daily operations of our medically integrated dispensary, ensuring the efficient and accurate dispensing of medications, and providing exceptional patient care.

Key Responsibilities
  • Oversee the operations of the dispensary, ensuring efficiency and accuracy in dispensing of medications.
  • Manage inventory to ensure the availability of necessary medications while minimizing waste.
  • Develop and implement standard operating procedures (SOPs) to maintain quality and safety in all dispensary operations.
  • Serve as the primary pharmacy contact for providers, offering clinical support and information related to drug interactions, alternative drug therapies, dose adjustments, and efficacy.
  • Collaborate with providers to optimize patient medication regimens.
  • Conduct medication therapy management, including reviewing patient profiles for drug interactions, allergies, and therapeutic duplications.
  • Provide patient counseling on proper medication usage, potential side effects, and safe and effective drug use.
  • Conduct drug utilization reviews to prevent drug interactions, contraindications, and other issues affecting patient health.
  • Recruit, train, and supervise dispensary staff, fostering a culture of continuous learning and professional development.
  • Schedule and assign duties to ensure adequate coverage and efficient workflow within the dispensary.
  • Conduct performance evaluations and provide feedback to staff to support their growth and development.
  • Ensure compliance with all federal, state, and local regulations related to the operation of a medically integrated dispensary.
  • Implement and enforce policies and procedures to ensure patient privacy and confidentiality.
  • Manage medication recalls, monitor inventory for expirations, and coordinate proper disposal of expired or unused medications.
  • Monitor and analyze dispensary operations and patient care metrics to identify areas for improvement.
  • Lead quality improvement initiatives aimed at enhancing patient safety, reducing medication errors, and improving service delivery.
  • Conduct thorough prescription audits and perform claim reconciliations for third-party payments.
  • Build and maintain positive relationships with patients, healthcare providers, and other stakeholders.
  • Act as a liaison between the dispensary, medical staff, and other departments to facilitate integrated care and improve patient outcomes.
  • Address patient and provider inquiries and concerns promptly and effectively.
  • Optimize drug margins by implementing timely regimen adjustments to ensure the utilization of cost-effective drugs.
  • Lead periodic business reviews with the drug distribution vendor to assess vendor performance and ensure that the vendor meets the contractual commitments and business needs.
  • Manage cash register operations, document sales, and provide biweekly cash out reports.
  • Deposit cash and checks off-site, managing banking for the pharmacy.
  • Generate end-of-month reports, including inventory data, and coordinate with finance.
  • Handle insurance claims and coordinate for medications dispensed in-office, ensuring accurate billing and patient understanding of their coverage.
  • Act as a liaison between pharmacy, nursing, and medical staff to educate health professionals on current drug-related procedures, policies, guidelines, and pathways.
  • Provide educational in-services to healthcare professionals, both formally and informally.
  • Attend required meetings, including pharmacy vendor, software, multidisciplinary meetings, management meetings, and educational in-services.
  • Enhance professional growth and development by participating in educational programs, reading current literature, and attending in-service meetings and workshops.
Requirements
  • Doctor of Pharmacy degree; or
  • Master's degree and the equivalent of (3) years of full-time clinical pharmacy or pharmacy-related experience; or
  • Bachelor's degree and the equivalent of (5) years of full-time clinical pharmacy or pharmacy-related experience.
  • License to practice as a Registered Pharmacist in the State of New York.

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