Chief Information Officer

1 day ago


Memphis, Tennessee, United States The Tennessee Board of Regents Full time
Job Summary

This is a key leadership role that oversees the execution of day-to-day operations and strategic initiatives to implement best practices in IT. The ideal candidate will have a strong background in technology planning and application, with experience in managing complex IT environments and leading teams.

Key Responsibilities
  • Manage IT service management and delivery operations, including Technology Operations, Application Services, Client Service and Support, Help Desk, and Media Services.
  • Plan and manage budgets for IT operations and drive annual operational and capital budget development.
  • Recommend, develop, and advise on policies, procedures, standards, and guidelines to ensure compliance and consistency of IT operations.
  • Manage general IT communications with stakeholders.
  • Advise the Chief of Administrative Services on project prioritization and leverage industry best practices on strategy and portfolio/project management.
Requirements
  • B.A. degree from an accredited college or university in Information Systems or closely related discipline.
  • A minimum of ten years of work history that demonstrates progressively responsible experience in technology planning and application, with seven or more years in a leadership role supervising a complex IT environment.
  • Experience in Higher Education, including knowledge of ERP and software programs such as Banner and Argos.
  • Project and portfolio management, IT best practices and frameworks (e.g. ITIL, NIST, ISO/IEC).


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