Customer Service Representative
2 weeks ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. in Intermountain Utah Valley Hospital. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.
Key Responsibilities- Collect and verify patient information, including demographic and insurance details, in a fast-paced and dynamic environment.
- Provide exceptional customer service to patients, addressing their concerns and questions in a empathetic and professional manner.
- Work effectively in a team environment, collaborating with clinicians and other staff members to ensure accurate and timely registration.
- Stay up-to-date with changing health plans and coverage, utilizing this knowledge to provide accurate and efficient registration services.
- High School Diploma or equivalent required.
- Excellent customer service experience, with a proven track record of providing exceptional service in a fast-paced environment.
As a Customer Service Representative at R1 RCM Inc., you will have the opportunity to work in a dynamic and supportive team environment, with a competitive hourly rate of $19.30. We offer a comprehensive benefits package, including opportunities for career growth and development.
At R1 RCM Inc., we are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. We are an equal opportunity employer and welcome applications from diverse candidates.
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