Credit Recovery Agent

1 week ago


San Fernando, California, United States First Credit Finance Full time

We are seeking a Credit Recovery Agent to join our team at First Credit Finance in the San Fernando Valley. As a Credit Recovery Agent, you will be responsible for making outbound and taking inbound calls via a dialer system, providing solutions in a timely manner while delivering a positive customer service experience. You will also process payments over the phone, provide payment options, and negotiate on delinquent accounts to bring them current.

Our ideal candidate has a minimum of one year Call Center and/or Automotive Loan Collections experience and is a team player who can work in a fast-paced environment. They must be self-motivated, able to complete tasks assigned to them, and have basic computer skills including the ability to simultaneously talk and type. Effective writing and communication skills are also essential. Bilingual in English and Spanish is required.

We offer a competitive salary of $45,000 - $55,000 per year, based on experience, plus benefits including a company profit-sharing plan, 80% employer-paid medical, dental, and vision, paid holidays and vacations, monthly bonuses, and career advancement opportunities.



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