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Assistant Restaurant Manager

2 months ago

Marquand, Missouri, United States Wingstop Full time

About Wingstop

We are a fast-casual restaurant chain specializing in wings and other savory foods. Our mission is to serve high-quality, flavorful food to our customers while providing a welcoming and efficient dining experience.

Job Summary

We are seeking a skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality, service, and cleanliness are consistently met.

Key Responsibilities

  • Restaurant Leadership
    • Lead and motivate a team of restaurant staff to achieve sales and customer satisfaction goals
    • Develop and implement strategies to improve restaurant performance and profitability
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner
  • Food Safety and Quality
    • Ensure that all food is prepared and served to our high standards of quality and safety
    • Monitor and maintain a clean and safe restaurant environment
  • Inventory and Supply Chain Management
    • Manage inventory levels and ordering to minimize waste and optimize profitability
    • Develop and maintain relationships with suppliers to ensure timely and cost-effective delivery of products
  • Financial Management
    • Manage restaurant finances, including budgeting, forecasting, and reporting
    • Monitor and control labor and food costs to optimize profitability

Requirements

  • Education and Experience
    • Bachelor's degree in Business Administration, Hospitality, or related field
    • Minimum 2 years of experience in restaurant management or a related field
  • Skills and Qualifications
    • Proven leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Basic knowledge of Microsoft Office and inventory management software

Benefits

  • Competitive salary and bonus structure
  • Medical, dental, and vision benefits
  • 401(k) plan with employer matching
  • Flexible scheduling and paid time off
  • Opportunities for professional growth and development