Assistant Manager

2 weeks ago


Sacramento, California, United States Massage Envy Full time
Assistant Manager Job Description

Overview:

We're seeking a highly motivated and experienced Assistant Manager to join our team at Massage Envy. As a key member of our leadership team, you will play a critical role in driving business growth, delivering exceptional client experiences, and supporting the development of our team members.

Key Responsibilities:

  • Assist in training and onboarding new team members, ensuring they have a strong understanding of their job requirements.
  • Provide outstanding customer service and help clients feel valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases.
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
  • Help grow and retain a client base both in-person and through phone/email outreach.
  • Basic clinic upkeep, including dusting, emptying trash receptacles, wiping down frequently touched areas, and maintaining general cleanliness in bathrooms, common areas, and breakroom.

Culture & Support:

We offer a supportive and inclusive work environment, with trained leadership that is invested in your success. Our award programs, such as Sales Associate of the Year, recognize and reward outstanding performance. If you're ready to join a growing community with experienced professionals who share your passion for delivering exceptional client experiences, we can't wait to meet you.

*Massage Envy Franchising, LLC (MEF) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not MEF, or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

Salary: $20.00


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