Assistant Manager

2 weeks ago


Sacramento, California, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Massage Envy. As a key member of our management team, you will be responsible for leading and guiding our team members to deliver exceptional client experiences and drive business growth.

Key Responsibilities
  • Assist in training and onboarding new team members, ensuring they have a strong understanding of their job requirements and company policies.
  • Provide outstanding customer service and help clients feel valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases.
  • Support clinic flow by greeting clients, scheduling services, and addressing questions.
  • Help grow and retain a client base through in-person and phone outreach.
  • Perform basic clinic upkeep, including dusting, emptying trash receptacles, and maintaining general cleanliness.
Requirements
  • Must be 18 years or older.
  • Have great people skills and can establish positive relationships with clients.
  • Be a critical thinker with basic math, computer skills, and the ability to multitask.
  • Have a general knowledge of massage, stretch, and skin care services.
  • Prior Massage Envy experience is a plus.
What We Offer
  • Unlimited bonuses and commissions.
  • Paid Sick Time (PST) for all team members.
  • Long-term career planning and advancement.
  • 401k & Health Insurance.
  • Discounted retail & services.

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