Patient Services Manager
2 weeks ago
Morrison Healthcare, a leading national food and nutrition services company, is seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting.
Key Responsibilities:- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
- Hires, directs, coaches, trains, and develops patient service team members.
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations.
- Ensures patient services staff assists in achieving stated patient satisfaction goals.
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
- Participates in/leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs.
- Associate degree with one (1) year work experience in food services or related field, or bachelors degree in food service technology/management or related field.
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
- Minimum of one (1) year experience in food service management preferred in an acute care setting.
- ServSafe certified, desirable.
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Morrison Healthcare is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
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