Addiction Medicine Treatment Center Representative
2 weeks ago
Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center seeking a dedicated and compassionate Front Desk Patient Services Representative to join our team in Gloucester, Virginia.
This full-time position will work Monday through Friday, 8:15am to 5:00pm, and will be responsible for providing exceptional customer service to patients, employees, and vendors.
Key Responsibilities:
- Answering and responding to phone calls in a professional and courteous manner.
- Referring new patients to intake and scheduling appointments.
- Verifying insurance and entering structured data.
- Scanning documents to patient medical records.
- Checking patients in and out and collecting co-pays, deductibles, co-insurances, and past due balances.
- Providing support for medical assistant duties as needed.
Requirements:
- 1 year of customer service experience.
- Medical office experience.
- Experience using an EMR.
- Office management experience.
- Experience using computers and software.
At Master Center for Addiction Medicine, we are committed to providing comprehensive and compassionate care to our patients. If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.
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