Front Desk Representative
2 days ago
We are seeking a highly skilled and compassionate Front Desk Patient Services Representative to join our team at Master Center for Addiction Medicine. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, employees, and vendors, while ensuring the smooth operation of our reception area.
Key Responsibilities:
- Answering and responding to phone calls in a professional and courteous manner
- Referring new patients to intake and scheduling appointments
- Verifying insurance and entering structured data
- Scanning documents to patient medical records
- Checking patients in and out
- Collecting co-pays, deductibles, co-insurances, and past due balances
- Providing support for some Medical Assistant duties as needed
Requirements:
- 1 year of customer service experience
- Medical office experience
- Experience using an EMR
- Office management experience
- Experience using computers and software
What We Offer:
- A dynamic and supportive work environment
- Competitive hourly rate of $17-18
- Opportunities for growth and professional development
At Master Center for Addiction Medicine, we are committed to providing comprehensive and compassionate care to our patients. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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