Global Product Technical Support Specialist

4 weeks ago


Brea, California, United States Omni Inclusive Full time
Job Summary

Omni Inclusive is seeking a skilled Global Product Technical Support Specialist to join our team. As a key member of our Global Product Technical Support Team, you will provide on-site service support, including installation, repair, modifications, and preventive maintenance for in-house instrumentation. You will also be responsible for documenting all service activities, reviewing products, and distributing troubleshooting aids for field personnel.

Key Responsibilities
  • Provide on-site service support for in-house instrumentation
  • Document all service activities
  • Review products and distribute troubleshooting aids
  • Determine appropriate preventive maintenance procedures
  • Perform in-house testing of hardware and software changes
Requirements
  • Bachelor's degree in engineering, science, or related healthcare industry field
  • Instrument experience preferably in the medical diagnostic field
  • Preferred 2+ years of relevant experience in the healthcare or biotechnology industry
  • Must be willing to travel internationally and domestically approximately 25% of the time
  • Must be able to support 24/7 on call, as needed


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