Global Product Support Specialist

4 weeks ago


Fremont, California, United States CCS Corp Full time

Job Summary:

We are seeking a highly skilled Product Support Engineer to join our team at CCS Corp. As a Product Support Engineer, you will provide technical support to field engineers, technicians, and product support personnel.

Responsibilities:

  • Provide technical support to field engineers, technicians, and product support personnel
  • Respond to situations where first-line product support has failed
  • Report design, reliability, and maintenance problems or bugs to design engineering/software engineering
  • Provide customer installation and training involvement
  • Support customers/users where the product is highly technical or sophisticated in nature

Requirements:

  • Bachelor or Master degree in Engineering or Computer Science
  • 3 to 8 years + Product Support Engineer Experience
  • Field Engineer in Machinery or Semiconductors experience
  • Repair, debug complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems experience


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