Patient Access Coordinator
4 weeks ago
University of Florida Health - Jacksonville is seeking a highly skilled Patient Access Advocate to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining a clean and organized work environment.
Key Responsibilities:
- Greet patients and visitors in a friendly and professional manner.
- Check patients in and out, ensuring accurate and efficient registration processes.
- Verify insurance eligibility and benefits, collect copayments and coinsurance, and document registration information.
- Assist staff and patients with clerical duties, including copying, scanning, and faxing documents.
- Answer and screen phone calls, direct messages, and maintain a clean work environment.
Requirements:
- High school diploma or equivalent.
- Minimum 6 months of experience in a healthcare setting or 1 year of customer service experience.
- Basic understanding of insurance and medical terminology preferred.
- Exceptional communication and customer service skills.
- Ability to work independently and as part of a team.
About University of Florida Health - Jacksonville:
University of Florida Health - Jacksonville is a leading healthcare provider in the region, offering a range of medical services and specialties. We are committed to providing exceptional patient care and service, and we are seeking talented individuals to join our team.
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