Delivery Service Supervisor

5 days ago

Saint Cloud, Minnesota, United States Sysco Full time
Job Summary

This is an Operations position responsible for supervising and directing the activities associated with delivery. The ideal candidate will have a strong background in logistics and transportation, with excellent leadership and communication skills.

Responsibilities
  • Supervise the daily work and safety of delivery associates, including adherence to standard operating procedures and planned routes.
  • Analyze live and historical data to ensure accuracy for maintaining optimal delivery plans and on-time customer service.
  • Supervise labor hours and direct labor activities to stay within budget.
  • Recommend work schedules and provide to the appropriate person for necessary changes.
  • Supervise the proper selection and utilization of company assets in support of the delivery department.
  • Coordinate required repairs with proper departments as necessary.
  • Review delivery productivity reporting to the appropriate supervisor for review and determination.
  • Suggest efficiency ideas and cost reduction measures, and assist with implementation of delivery changes.
  • Interpret, train, and consistently apply company policies, protocols, and procedures, including food safety, DOT, record keeping, performance expectations, and safe work methods.
  • Communicate with Sales Management and Marketing Associates via email and maintain current communications board data to collaboratively resolve any customer or delivery opportunities or issues.
  • Communicate proactively with drivers and direct activities to ensure successful adherence to daily delivery schedules and departmental performance goals and overtime objectives.
  • Coordinate efforts with Transportation Road Supervisors and with Safety Trainer to insure consistent training, conducting associate observations, updating preferred work methods, timely accident investigations to determine root causes, and routine safety inspections.
Requirements
  • High school diploma or general education degree (GED)
  • Two or four-year college degree in Business Management, Supply Chain Management, or similar major preferred
  • One to three years related experience and/or training; or equivalent combination of education and related experience
Professional Skills
  • Ability to successfully engage and lead individual and team discussions and meetings
  • Capable of working with peers and associates from other departments, operating companies, and Corporate in a proactive and constructive manner
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Working knowledge of Federal Motor Carrier Safety Regulations
  • Ability to apply all relevant policies in a consistent, timely, and objective manner
  • Ability to work in a disciplined manner and capable of following established procedures, practices, and comply with local, state, and federal regulations
  • Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues
  • Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Certificates, Licenses, and Registrations
  • Complete a Sysco approved defensive driving program
  • HazMat certification preferred
Physical Demands

The employee is regularly required to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

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