Destination Sales Manager
1 week ago
Auberge Resorts Collection is seeking a highly skilled and experienced Destination Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and increasing brand awareness through strategic sales and marketing initiatives.
Key Responsibilities:- Manage small social IPO bookings (0-20 rooms) and assist weddings managers with creating and managing wedding room blocks (0-20 rooms)
- Create contacts, accounts, and bookings in Delphi, as well as proposals, contracts, and "Reservation Forms"
- Assist sales team with Delphi accounts/bookings management, contracts, proposals, lead qualification, prospecting, expenses reports, trip reports, group invoicing, etc.
- Secure dinner reservations, golf, spa, activities, etc. on behalf of clients/VIPs
- Attend daily morning operations meetings when the sales manager is not on property or otherwise not available
- Monitor daily glitch reports for in-house groups, VIP clients, and site guests on behalf of sales managers
- Assist with site/VIP reservations, required site documentation (including InSITEful Journeys) and partner with reservations as needed
- Pre-planning and preparation for site visits and VIP stays in collaboration with sales managers
- Participate in planning sites in tandem with the events department as needed to assist with room shows
- Conduct site inspections when the sales manager is not on property or otherwise not available
- Meet/Greet group clients and VIPs upon arrival and departure
- Coordinate amenities
- Advance rooms before arrival and/or before the start of site tours
- Be familiar with all hotel services/features and local attractions/activities to respond accurately on behalf of sales managers
- Experience in the hospitality industry is preferred, but not required
- Proficient with Microsoft Google Suite (Gmail, Google Slides, Sheets, Docs, etc.) and Microsoft Office (Word, Excel, PowerPoint, etc.)
- Knowledge of Opera PMS and Salesforce Amadeus fdc (Delphi)
- Understanding of the Hawaiian Islands and key differentiators between each island
- Excellent reading, writing, and oral proficiency in the English language
- Attention to detail, ability to multitask, and a team player
- Detail-oriented, well-developed organizational skills, and a strategic thinker
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.
With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
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Destination Sales Manager
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Waimea, Hawaii, United States Auberge Resorts Full time{"Job Title": "Destination Sales Manager", "Job Summary": "We are seeking a highly skilled and experienced Destination Sales Manager to join our team at Auberge Resorts Collection. As a key member of our sales team, you will be responsible for managing small social IPO bookings, assisting with wedding room blocks, and creating contacts, accounts, and...
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