Senior Operations Analyst

6 days ago


New York, New York, United States Webster Bank Full time

At Webster Bank, we're committed to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. As a leading commercial bank, we're passionate about serving our clients and supporting our communities.

We're seeking a talented Senior Analyst to join our Field Operations Procedures team. In this role, you'll play a critical part in guiding and mentoring colleagues on the development and updates of documented procedures for all Consumer Bank Segments.

Key Responsibilities:

  • Ensure procedures are up-to-date and compliant with banking regulations.
  • Assist with the creation of internal procedures for high-risk job functions within each segment.
  • Facilitate regular meetings with stakeholders and SMEs to discuss procedures coming up for annual review or upcoming initiatives.
  • Coordinate the distribution of documents and forms for updates as needed.
  • Provide monthly reporting on completed and upcoming procedures for annual review.
  • Draft and send communications as needed.
  • Develop and maintain relationships with stakeholders and SMEs.
  • Represent Field Operations and the Consumer Bank on various projects and initiatives.

Requirements:

We're looking for a candidate with 3+ years of banking experience, preferably with procedure writing and oversight experience. You should have in-depth knowledge of banking practices and regulations, as well as proficiency in Microsoft Office Suite and other standard banking programs.

What We Offer:

At Webster Bank, we're committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.

Webster Bank is an Equal Opportunity Employer:

We welcome applications from diverse candidates and are committed to creating an inclusive workplace that values diversity, equity, and inclusion.



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