Account Service Specialist

1 week ago


Binghamton, New York, United States GHS Federal Credit Union Full time
Job Summary

We are seeking a highly skilled Account Service Specialist to join our team at GHS Federal Credit Union. This role is responsible for providing exceptional member service by assisting with financial transactions, identifying and promoting credit union products and services that meet members' needs.

Key Responsibilities:

  • Process transactions with accuracy, including withdrawals, deposits, loan payments, and more.
  • Expand product offerings to members by explaining and promoting GHS Federal Credit Union's products and services.
  • Assist members with inquiries related to account openings, closings, product information, and credit union services.
  • Balance cash drawers, calculate daily transactions, and maintain proper security procedures.
  • Resolve member account issues and refer them to appropriate staff when necessary.

Requirements:

  • A minimum of six months of previous teller or cashier experience, with sales, customer service, and cash handling skills.
  • A high school education or equivalent is required; an associate's degree is preferred.
  • Strong interpersonal skills, professionalism, courtesy, and diplomacy.
  • Ability to operate a 10-key calculator and computer skills, including Internet research, typing, data entry, and Microsoft Office applications.

Compensation: $40,000 - $60,000 per year, depending on experience.


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