Customer Service Representative
2 days ago
Key Responsibilities:
- Greet customers in our lobbies and create amazing experiences for them.
- Demonstrate how to use our mobile app or ATMs to complete simple transactions.
- Provide personalized advice and solutions that meet customers' needs.
- Respond to customers' questions and concerns about our products and benefits.
Required Qualifications:
- High School degree or GED.
- Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
- Strong listening and communication skills.
- Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
Preferred Skills/Experience:
- 6 months of experience processing transactions (cash and/or digital payments).
- Motivates others, like teammates, business partners, and specialists, through collaboration.
- Process-oriented, energetic, detail-oriented and ability to multitask effectively.
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