Patient Access Coordinator
1 week ago
Job Title: Patient Access Representative
Company: Sentara Health
Job Summary:
We are seeking a highly skilled Patient Access Representative to join our team at Sentara Albemarle Regional Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for our patients.
Key Responsibilities:
- Verify Patient Identity and Registration Details: Accurately verify patient identity and registration details to ensure accurate and up-to-date information.
- Enter Demographic and Insurance Information: Enter patient demographic and insurance information into our system to ensure accurate billing and payment processing.
- Explain Complex Regulatory Documents: Clearly explain complex regulatory documents to patients, ensuring they understand their rights and responsibilities.
- Collect Payments and Balances: Collect payments and balances from patients, ensuring accurate and timely processing.
- Provide First Point of Contact: Provide a first point of contact for patients, answering their questions and addressing their concerns in a professional and courteous manner.
Requirements:
- High School Diploma: A high school diploma or equivalent is required.
- Customer Service and Data Entry Experience: Two years of customer service and/or data entry experience is required.
- Keyboarding Proficiency: Proficiency in keyboarding is required.
About Sentara Health:
Sentara Health is a leading healthcare organization committed to improving health every day. With a focus on diversity and inclusiveness, Sentara prides itself on its workforce that reflects the communities it serves.
In compliance with CLIA regulations, proof of education may be required for some clinical environments. This is a tobacco-free environment.
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