Transportation Operations Manager

4 weeks ago


Moorestown, United States Tri-State Medical Group Full time
Job Summary

We are seeking a highly skilled Transportation Coordinator / Dispatch Head of Operations to join our team at Tri-State Medical Group. This critical leadership role is responsible for overseeing daily operations, optimizing routes, managing dispatch processes, and supervising transportation personnel.

Key Responsibilities:

  • Oversee the daily dispatch and coordination of emergency medical transport services.
  • Optimize and adjust transportation routes to ensure timely and efficient service.
  • Supervise and manage BLS (Basic Life Support) managers and MAVO (Mobility Assistance Vehicle Operators) supervisors, ensuring they are performing their roles effectively and optimizing all routes.
  • Provide leadership and direction to ensure managers and field staff are meeting performance expectations.
  • Coordinate with EMTs and drivers to address operational issues, route changes, and service adjustments in real time.
  • Monitor and maintain communication with field staff, ensuring all transport vehicles are properly staffed and on schedule.
  • Develop and implement strategies to improve overall transportation efficiency and customer satisfaction.
  • Ensure compliance with company policies, safety regulations, and state/federal transportation guidelines.
  • Collaborate with the operations team to resolve logistical challenges and improve workflow.
  • Be available on-call to handle urgent issues and provide support during peak times or emergencies.

Requirements:

  • Proven experience in a transportation coordination, dispatch, or logistics management role.
  • Strong management and leadership skills to effectively oversee managers and supervisors.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to optimize routes and manage transportation schedules for multiple locations.
  • Effective communication skills for managing teams and resolving issues in real time.
  • Knowledge of local transportation regulations and compliance requirements.
  • Familiarity with dispatch software and technology for tracking and optimizing operations.
  • Flexibility to be on-call and manage urgent operational needs.

What We Offer:

  • Competitive compensation package.
  • Company-paid dental, vision, and life insurance.
  • Medical, 401(k) plan, and paid time off.


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