Front Desk Operations Manager

2 weeks ago


Braselton, Georgia, United States HEI Hotels & Resorts Full time

As a key member of the Front Office team at HEI Hotels & Resorts, the Front Desk Supervisor plays a vital role in ensuring exceptional customer service and operational efficiency.

Key responsibilities include:

  • Assisting the Front Office Manager in managing daily operations to meet/exceed financial goals and customer satisfaction targets.
  • Ensuring seamless communication with guests, colleagues, and management to resolve any issues promptly.
  • Collaborating with the team to maintain a clean, organized, and welcoming front desk area.

By joining our team, you will have the opportunity to develop your leadership skills, work in a dynamic environment, and contribute to the success of our hotel.


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