Admissions Coordinator

2 weeks ago


Bayard, Iowa, United States Summit BHC Full time

About the Role: We are seeking a highly skilled Intake Coordinator to join our team at St. Gregory Recovery Center. As an Intake Coordinator, you will be responsible for creating a positive first impression for our clients and their families. Your duties will include phone triage, addressing requests for services, and performing client call backs. You will also be responsible for verifying insurance eligibility, coordinating with insurance companies, and facilitating assessment and/or intake to our facility services when appropriate.

Key Responsibilities:

  • Conduct pre-admission assessments and complete admission pre-certification as needed.
  • Interview clients, family members, and/or collateral sources to ensure intake criteria are met.
  • Generate, guide, and lead independent discussions with referral sources for client support, conflict resolution, and business development with other treatment and healthcare professionals.
  • Respond to and react to the needs of referred clients.
  • Assess family needs for mediation, sober escort, and intervention, and determine which professional resources are most appropriate to contact based on information gathered.
  • Decide which Interventionist and facility to recommend, the dates, and the travel.
  • Work closely with other departments as well as external parties to ensure the timely admission of clients.
  • Document daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system.
  • Complete insurance verifications for all clients per CBO guidelines on all private insurance admissions.
  • Screens calls from referrals and sets up transportation for admission.
  • Maintain a waiting list for admissions and stay in contact with potential candidates to facilitate admissions.
  • Greet and assist clients, visitors, and staff at the front office.
  • Oversee the traffic flow and incidents in the lobby area.

Why Join Us: St. Gregory Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. We are an Equal Opportunity Employer and welcome applications from qualified candidates. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country.


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