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Customer Service Representative
2 months ago
Earthbound Holding LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.
Key Responsibilities- Customer Communication: Respond to customer inquiries in a timely and professional manner, ensuring that all customer needs are met.
- Order Fulfillment: Process customer orders accurately and efficiently, ensuring that all orders are fulfilled to the highest standard.
- Problem Resolution: Resolve customer complaints and issues in a fair and timely manner, ensuring that all customers are satisfied with the outcome.
- Team Collaboration: Work closely with other departments to ensure seamless communication and collaboration, resulting in exceptional customer service.
- Administrative Tasks: Complete all administrative tasks related to customer service, including data entry and record-keeping.
- Customer Focus: Possess a strong customer-focused mindset, with a passion for delivering exceptional customer service.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to resolve customer complaints and issues in a fair and timely manner.
- Technical Skills: Proficient in MS Outlook, Work, Excel, and Google Suite, with the ability to learn new software and systems quickly.
As a Customer Service Representative at Earthbound Holding LLC, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of dedicated professionals who are passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
