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Parking Attendant

2 months ago

Cincinnati, Ohio, United States HYATT REGENCY CINCINNATI [92667] Full time
Job Overview

At HYATT REGENCY CINCINNATI [92667], we're committed to making every moment matter for our clients. As a Parking Attendant - Driving, you'll play a vital role in ensuring a seamless parking experience for our guests.

Key Responsibilities:

  • Deliver exceptional customer service by providing assistance when needed and communicating proactively.
  • Direct incoming customers to available parking spaces for a smooth parking experience.
  • Count vehicles on location throughout the shift, as needed.
  • Issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed.
  • Provide assistance to customers who have forgotten where they parked their vehicle.
  • Be responsible for being at work every scheduled day, on time, and in uniform.
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility Manager.
  • Communicate debris, water, oil spills, and etc. to the garage office.
  • Substitute for Valets when necessary, if authorized.
  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks, and freeways in the area of the garage to assist customers in a seamless transportation experience.
  • Assist the Facility Manager with other duties as needed.

Requirements:

  • A valid state driver's license, current address, and acceptable driving record.
  • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
  • Availability to work special shifts if needed (2nd, 3rd shift, and/or weekends).
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
  • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
  • The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

HYATT REGENCY CINCINNATI [92667] is an equal opportunity employer committed to recruiting, hiring, training, and promoting in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law.