Sales Support Representative

5 days ago


New Paltz, New York, United States CI The Manufacturing Career HUB Full time
Job Description
At Viking Industries, we're looking for a highly skilled Customer Service Representative to join our team. As a key member of our sales and customer service department, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Your primary responsibilities will include coordinating with sales, production, accounting, and external suppliers to address packaging needs, quotes, and orders. You will craft detailed Specs, generate accurate quotes, and deliver formal quotes via email. Additionally, you will process customer purchase orders with precision and maintain customer accounts.

To succeed in this role, you'll need previous experience in business-to-business customer service, sales support, or spec building. Strong organizational skills, excellent mathematical abilities, and attention to detail are essential. You'll also require stellar communication skills, integrity, and accountability.

We offer a competitive salary of $20-$25 per hour, comprehensive benefits, and opportunities for advancement. Our team values diversity, equity, and inclusion, and we strive to create a welcoming work environment.

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