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Defect Management Business Analyst

2 months ago

Austin, Texas, United States Mastech Digital Full time

Job Title: Business Analyst for Defect Management

Location: Remote Opportunity

Duration: 6+ Months (Extendable)

Job Description:

We are seeking a skilled Business Analyst to join our team at Mastech Digital. As a Business Analyst for Defect Management, you will play a critical role in ensuring the success of our projects by identifying and resolving defects in a timely and efficient manner.

Key Responsibilities:

  • Defect Identification and Tracking: Identify and track defects throughout the project lifecycle, ensuring that all defects are properly documented and prioritized.
  • Root Cause Analysis: Conduct thorough root cause analysis to identify the underlying causes of defects and develop effective solutions.
  • Communication and Collaboration: Collaborate with cross-functional teams, including development, testing, and project management, to ensure that defects are properly addressed and resolved.
  • Process Improvement: Continuously identify opportunities for process improvement and implement changes to enhance the overall quality of our projects.

Requirements:

  • Strong Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
  • Business Analysis Experience: Proven experience in business analysis, with a strong understanding of business processes and systems.
  • Defect Management Experience: Experience in defect management, with a strong understanding of defect tracking and resolution processes.
  • Agile Methodologies: Experience working in agile environments, with a strong understanding of agile methodologies and principles.

Preferred Skills:

  • MS Office Tools: Proficiency in MS Office tools, including Excel, Word, and PowerPoint.
  • ServiceNow: Experience working with ServiceNow, with a strong understanding of its features and functionality.