Customer Experience Visionary

4 days ago


Alpharetta, United States Verizon Full time
Customer Experience Designer Lead Job at VerizonAbout the Role

We are looking for a highly skilled Customer Experience Designer Lead to join our team at Verizon. As a key member of our Experience Design team, you will be responsible for designing end-to-end customer experiences for various consumer-facing products and services.

Key Responsibilities
  1. Develop and implement user-centered design solutions that meet business objectives.
  2. Collaborate with cross-functional teams, including product, technology, and business stakeholders.
  3. Lead design activities, such as workshops and critiques, to ensure effective communication and collaboration.
  4. Mentor junior designers and provide guidance on design principles and best practices.
Requirements and Qualifications
  • 6+ years of experience in experience design or a related field.
  • Strong understanding of user-centered design principles and methodologies.
  • Experience with Agile software delivery environments.
  • Proficiency in common design software (Figma, Adobe, etc.).
What We Offer

We offer a competitive salary of $150,000 - $220,000 per year, depending on experience. You will also have the opportunity to work with a talented team, contribute to meaningful projects, and grow your skills and career.



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