Admissions Support Assistant

1 week ago


Ogden, Utah, United States Weber State University Full time

Job Summary

Weber State University is seeking a highly motivated and detail-oriented Admissions Student Aide to join our team. As a key member of our Admissions Office, you will provide exceptional customer service to students, faculty, staff, parents, and counselors, ensuring a seamless and welcoming experience for all.

Key Responsibilities

  • Provide in-depth customer service to students, faculty, staff, parents, and counselors, effectively meeting their needs in person, via phone, and via email.
  • Utilize knowledge of the student information system, campus functions, and problem-solving skills to assist individuals with unique situations.
  • Respond to incoming phone calls and check work email consistently throughout the shift.
  • Perform daily packaging and mailing of Admissions Office materials.
  • Record and enter transcripts, test scores, and reports into a student information system, and other clerical duties as assigned.

Requirements

  • High school diploma/GED
  • Basic computer skills
  • Ability to take FERPA training within 3 months of hire

Preferred Qualifications

  • Friendly, outgoing personality
  • Customer service experience
  • Strong communication and composition skills
  • Weber State knowledge and experience
  • Knowledge of Google Suite, Microsoft Office, Banner
  • Reliable, detail-oriented, and self-motivated
  • Willingness to learn
  • Foreign language skills or ASL


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