Airport Ground Support Agent

2 weeks ago


Baton Rouge, Louisiana, United States GAT Airline Ground Support Full time

Job Summary

Ramp agents play a crucial role in ensuring the smooth operation of airport ground handling services. They are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts, de-icing planes, and performing other airplane servicing duties.

Responsibilities

  • Safely lift, load, unload, and transport baggage, mail, and cargo from aircraft to airport facilities.
  • Maintain on-time connections by guiding aircraft to and from gate positions, ensuring efficient turnaround times.
  • Protect baggage and other equipment from damage, loss, and weather conditions, adhering to safety guidelines and maintaining a safe working environment.
  • Operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders, to facilitate efficient baggage handling and aircraft servicing.
  • Assist with record-keeping and documentation to ensure correct routing of baggage and maintain accurate inventory.
  • Communicate effectively with managers and lead agents to manage daily schedules and coordinate ground handling operations.
  • Report equipment problems and breakdowns to facilitate fast repairs and minimize downtime.

Requirements

  • Must be at least 18 years of age and possess a high school diploma or equivalent.
  • Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
  • Familiarity with basic computer programs to assist with record-keeping and baggage routing.
  • Possess a valid driver's license and have a good driving record.
  • Pass a physical agility test, depending on the airline.
  • Strong teamwork and collaboration skills to help achieve team goals.
  • Excellent verbal and written communication skills, including email and phone communication.
  • Flexible schedule allowing work during nights, weekends, and holidays.
  • Adaptability to changing priorities and time management skills.

GAT Airline Ground Support is an equal opportunity employer, making hiring decisions based on business needs and the best-qualified candidates available. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal history records check, and drug screen as required. You must also have proof of high school or GED completion.



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