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Airport Ground Support Agent
1 month ago
Airport Ground Support Agent
Ramp agents play a vital role in ensuring the smooth operation of airport ground handling services. They are responsible for loading and unloading aircraft baggage, guiding planes to and from their gates, and operating baggage carts. This fast-paced role requires individuals to work in various weather conditions, including rain, snow, and heat.
Key Responsibilities
- Safely lift, load, unload, and transport baggage, mail, and cargo from aircraft to airport facilities.
- Maintain on-time connections by guiding aircraft to and from gate positions.
- Protect baggage and other equipment from damage, loss, and weather conditions.
- Operate ground equipment, such as tugs, cargo carts, service trucks, and belt loaders.
- Assist with record-keeping and documentation to ensure correct routing of baggage.
- Adhere to safety guidelines and maintain safe working conditions for yourself and others.
- Communicate with managers and lead agents to manage daily schedules.
- Report equipment problems and breakdowns to facilitate fast repairs.
Requirements
- Must be at least 18 years of age.
- Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
- High school diploma or equivalent, such as successful completion of a GED.
- Familiarity with basic computer programs to assist with record-keeping and baggage routing.
- Possess a valid driver's license and have a good driving record.
- Pass a physical agility test, depending on the airline.
- Strong teamwork and collaboration skills to help achieve team goals.
- Excellent verbal and written communication skills, such as email and phone.
- Flexible schedule allowing work during nights, weekends, and holidays.
- Adaptability to changing priorities and time management skills.
GAT Airline Ground Support is an equal opportunity employer and makes hiring decisions based on business needs and the best-qualified candidates available. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal history records check, and drug screen as required. You must also have proof of high school or GED completion.
