Healthcare Customer Service Specialist

2 weeks ago


Beech Grove, Indiana, United States Franciscan Health Full time

About Us
Franciscan Health is a non-profit healthcare organization dedicated to providing exceptional primary and specialty care across Indiana and Illinois. Our mission is rooted in compassion and respect for life, ensuring a supportive environment for both our employees and patients. With a network of over 1,000 employed healthcare professionals, we pride ourselves on a collaborative approach to patient care, with many of our facilities recognized for excellence in healthcare delivery.

Position Overview
Beech Grove Internal Medicine - Full Time

Work Schedule: Monday to Friday, 8 AM to 5 PM

  • Enjoy a balanced work-life with a consistent daytime schedule and recognized holidays off.
  • Access to professional growth and development opportunities.
  • Comprehensive benefits package designed to reward your experience and expertise.
  • Manage incoming calls, addressing inquiries, scheduling appointments, or directing callers to the appropriate personnel.
  • Utilize an electronic medical records system for efficient patient management.
  • Process patient payments, applying necessary adjustments to accounts.
  • Ensure accuracy by balancing daily encounter forms and cash drawers.
  • Perform additional administrative tasks as required by the specialty of the practice.
Qualifications
  • High School Diploma or GED - Required
  • Minimum of 1 year in Customer Service - Required
  • 1 year of experience in Healthcare - Preferred
Travel Requirements:
Minimal or none

Equal Opportunity Commitment
Franciscan Alliance is dedicated to providing equal employment opportunities to all employees and qualified applicants, adhering to applicable local, state, and federal laws. We uphold a Right of Conscience objection in situations where local, state, or federal regulations conflict with our values and religious rights. Our commitment to equal employment opportunity is unwavering.

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