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Customer Service Retail Associate

2 months ago


Beech Grove, Indiana, United States Aldi Inc. Full time

Position Overview:
As a Retail Sales Associate, you will play a crucial role in ensuring a positive shopping experience for our customers. Your responsibilities will include managing product displays, handling transactions, and maintaining store cleanliness to uphold our high standards.

Employment Type: Full-Time
Average Weekly Hours: 32-40 hours
Starting Pay Rate: $17.50 per hour

Key Responsibilities:
All tasks must be performed with or without reasonable accommodation.

  • Exhibit the Mindsets, ALDI Acts Competencies, and Professional Skills as defined for this position.
  • Process customer transactions, maintain cleanliness, and organize merchandise displays effectively.
  • Deliver outstanding customer service, assisting shoppers throughout their experience.
  • Work collaboratively with colleagues and communicate effectively with management.
  • Provide constructive feedback regarding products, inventory discrepancies, and operational challenges.
  • Participate in inventory counts and ensure inventory accuracy.
  • Adhere to cash handling policies to minimize financial losses.
  • Follow all company policies and procedures while safeguarding the confidentiality of sensitive information.
  • Perform additional duties as assigned.

Physical Requirements:

  • Ability to stock products from delivery to shelves, including lifting items up to 45 pounds.
  • Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and navigate the store.
  • Must be able to perform duties with or without reasonable accommodation.

Qualifications:

  • Must be at least 18 years old to qualify for this position.
  • Proficient in providing prompt and courteous customer service.
  • Skilled in operating a cash register accurately and efficiently.
  • Capable of safely using equipment such as electric/manual hand jacks and floor scrubbers.
  • Ability to maintain cleanliness according to company standards.
  • Strong verbal and written communication skills.
  • Able to work independently and as part of a team.
  • Detail-oriented with the ability to follow instructions and manage multiple tasks.
  • Must meet state and local requirements for selling alcoholic beverages.

Education and Experience:

  • High School Diploma or equivalent preferred.
  • Previous experience in a retail setting is advantageous.
  • A combination of education and experience that provides equivalent knowledge is acceptable.

Benefits:
ALDI offers competitive wages and a comprehensive benefits package, including:

  • 401(k) Plan with company matching contributions.
  • Employee Assistance Program (EAP).
  • PerkSpot National Discount Program.

Eligible employees may also receive:

  • Medical, Prescription, Dental & Vision Insurance.
  • Generous Vacation Time & Paid Holidays.
  • Paid Parental and Caregiver Leave.
  • Short and Long-Term Disability Insurance.
  • Life and Dependent Life Insurance.
  • Voluntary Term Life Insurance.

Equal Opportunity Employer:
ALDI is committed to providing equal employment opportunities to all individuals. We do not discriminate based on any protected characteristic.