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Customer Service Retail Associate
2 months ago
Position Overview:
As a Retail Sales Associate, you will play a crucial role in ensuring a positive shopping experience for our customers. Your responsibilities will include managing product displays, handling transactions, and maintaining store cleanliness to uphold our high standards.
Employment Type: Full-Time
Average Weekly Hours: 32-40 hours
Starting Pay Rate: $17.50 per hour
Key Responsibilities:
All tasks must be performed with or without reasonable accommodation.
- Exhibit the Mindsets, ALDI Acts Competencies, and Professional Skills as defined for this position.
- Process customer transactions, maintain cleanliness, and organize merchandise displays effectively.
- Deliver outstanding customer service, assisting shoppers throughout their experience.
- Work collaboratively with colleagues and communicate effectively with management.
- Provide constructive feedback regarding products, inventory discrepancies, and operational challenges.
- Participate in inventory counts and ensure inventory accuracy.
- Adhere to cash handling policies to minimize financial losses.
- Follow all company policies and procedures while safeguarding the confidentiality of sensitive information.
- Perform additional duties as assigned.
Physical Requirements:
- Ability to stock products from delivery to shelves, including lifting items up to 45 pounds.
- Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and navigate the store.
- Must be able to perform duties with or without reasonable accommodation.
Qualifications:
- Must be at least 18 years old to qualify for this position.
- Proficient in providing prompt and courteous customer service.
- Skilled in operating a cash register accurately and efficiently.
- Capable of safely using equipment such as electric/manual hand jacks and floor scrubbers.
- Ability to maintain cleanliness according to company standards.
- Strong verbal and written communication skills.
- Able to work independently and as part of a team.
- Detail-oriented with the ability to follow instructions and manage multiple tasks.
- Must meet state and local requirements for selling alcoholic beverages.
Education and Experience:
- High School Diploma or equivalent preferred.
- Previous experience in a retail setting is advantageous.
- A combination of education and experience that provides equivalent knowledge is acceptable.
Benefits:
ALDI offers competitive wages and a comprehensive benefits package, including:
- 401(k) Plan with company matching contributions.
- Employee Assistance Program (EAP).
- PerkSpot National Discount Program.
Eligible employees may also receive:
- Medical, Prescription, Dental & Vision Insurance.
- Generous Vacation Time & Paid Holidays.
- Paid Parental and Caregiver Leave.
- Short and Long-Term Disability Insurance.
- Life and Dependent Life Insurance.
- Voluntary Term Life Insurance.
Equal Opportunity Employer:
ALDI is committed to providing equal employment opportunities to all individuals. We do not discriminate based on any protected characteristic.