Customer Service Representative
4 weeks ago
About Twice Daily
We are a part of your community and for hundreds of local workers, we are a first job, a fresh start, and a future career path.
Our Team
We are looking for a talented individual to join our team as a Cashier and Barista. As a member of our team, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our guests.
Responsibilities
- Take direction from the Assistant and General Managers.
- Serve as a retail ambassador for the Twice Daily and White Bison brands.
- Perform basic math functions to collect payments, make accurate change, and maintain an accurate cash drawer.
- Report to work on time, ready to work scheduled shift.
- Keep the store and bar area clean and orderly, including bathrooms and fuel dispensers.
- Maintain stock of clean mugs, plates, and necessary equipment.
- Check if brewing equipment operates properly and report and maintenance necessary needs.
- Comply with health and safety regulations.
- Answer guests' questions regarding ingredients and maintain a proficient knowledge of food intolerances and allergies.
- Take orders, paying attention to small details and requests.
- Prepare beverages following recipes and requests.
- Serve beverages and prepare hot/cold food such as cookies, pastries, and muffins.
- Participate in stocking of items and marketing promotion efforts.
- Memorize product locations throughout the store and guide customers while providing suggestions, as needed.
Requirements
- 18+ years of age.
- Must be able to serve guests, communicate, and handle cash transactions effectively.
- Must be accountable, reliable, and punctual.
- Must have sufficient visual ability to check identification and process credit cards.
- Must be able to lift/stock inventory weighing up to 50 pounds.
What We Offer
- Weekly Pay
- Same Day Start
- 401K Matching
- Affordable Healthcare Insurance
- Paid Training
- Paid Time Off
- Healthy Meal Perks
- Fuel & Store Discounts
- Part-Time & Full-Time Schedules
- Annual Tuition Reimbursement up to $2,500
- Pet & Life Insurance Programs
- Aggressive Referral Bonus Program
- Internal Preference for Promotions
- Ongoing Career Development Training
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