Assistant Store Leader

12 hours ago

Birmingham, Alabama, United States Altar'd State Full time
About Us

Altar'd State is a rapidly growing women's fashion brand with a strong commitment to giving back and making a difference in the world.

Job Overview

The Assistant Store Leader of Guest Engagement is a key role that leads and supports the Store Leader in achieving all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation.

Key Responsibilities
  • Provide exceptional guest service through relationship building, product knowledge, and maintaining a clean, well-maintained store environment.
  • Drive excellence and provide leadership in all aspects of the store, with a special focus on development of associates and the guest experience.
  • Foster a guest-focused team environment through driving volume and anticipating guest needs.
  • Achieve excellent guest service by role-modeling company service standards.
  • Proactively provide timely feedback to associates, rewards and recognizes performance to drive retention.
  • Holds self and associates accountable for achievement of financial results and performance standards.
  • Manage conflict and coaches by applying company's recommended processes, standards and guidelines.
  • Empowers and involves associates in decision-making processes.
  • Receives feedback and fosters dialog around solutions.
  • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results.
  • Fosters team commitment through support, relationship building, and recognizing individual contributions.
  • Leads by managing through change and adversity.
  • Makes recommendations on hiring, promotions, and terminations of team members based on performance.
  • Co-conducts and facilitates sales associate and keyholder training.
Requirements
  • 1 year Retail Management experience.
  • Bachelor's Degree preferred.
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.
Why Work with Us

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For. Our team has received the following recognition:

  • #73 in Fortune 100 Best Companies to Work For 2023
  • #4 in Fortune Best Workplaces in RetailTM 2022
  • #93 in Best Workplaces for MillennialsTM 2023
  • #34 in Fortune Best Workplaces for WomenTM 2022

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