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Customer Service Sales Representative

2 months ago


Knoxville, Tennessee, United States Massage Envy Franchising, LLC Full time
Position Overview
At Massage Envy Northshore, we believe in fostering a supportive environment where you can thrive while assisting clients on their wellness journeys. If you have a genuine desire to help others, this role may be the perfect fit for you.

Compensation and Benefits:
- Competitive hourly wage starting at $14, with opportunities for unlimited bonuses and commissions.
- Comprehensive medical insurance for full-time employees.
- Additional benefits including vision, dental, accident, short-term disability, long-term disability, and life insurance.
- 401(k) retirement plan available after six months of employment.
- Paid Time Off (PTO) for full-time staff.
- Discounted pet insurance through Fetch.
- Flexible scheduling to enhance work-life balance.
- Extensive training on products and services.
- Access to an Employee Assistance Program.
- 40% discount on all products.
- Opportunities for long-term career development and advancement.

Ideal Candidates:
- Possess a high school diploma (or equivalent) and preferably have prior experience in retail or sales.
- Exhibit strong critical thinking abilities, excellent math and computer skills, and the capacity to multitask effectively.
- Demonstrate exceptional interpersonal skills and the ability to build positive relationships with clients.
- Have a passion for total body care, with a foundational understanding of massage and skincare services.

Daily Responsibilities:
- Deliver exceptional customer service, ensuring every client feels valued and understood.
- Educate clients on the benefits of Total Body Care, promote new and expanded services, and encourage participation in the Massage Envy Wellness Program.
- Manage clinic operations by greeting clients, scheduling appointments, answering inquiries, and addressing concerns.
- Assist in expanding and retaining the client base through both in-person interactions and outreach.

Work Environment:
- Benefit from trained leadership dedicated to your success.
- Participate in recognition programs, such as Sales Associate of the Year.
- Engage in a supportive community that values individuality and knowledge sharing.

If you are passionate about wellness and eager to contribute to a positive environment, we look forward to connecting with you.