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Software Support Specialist

2 months ago

Hebron Estates, Kentucky, United States Apex Ventures Full time

About Apex Ventures

We strive to create innovative solutions that simplify and enhance people's lives.

Our company culture is built on the values of simplicity, collaboration, and continuous improvement. We foster a work environment that encourages creativity, open communication, and mutual respect.

What We Offer

  • A modern, open-concept office space with all necessary equipment and resources
  • Full integration into our team and department processes, ensuring a seamless onboarding experience
  • A dedicated supervisor and point of contact for support and guidance
  • Tailored projects and tasks that align with your skills and interests
  • Flexible working hours to accommodate your needs and work style
  • Complimentary lunch, snacks, and beverages
  • Reimbursement for public transportation costs
  • Participation in company-sponsored health initiatives, team-building events, and social activities

Key Responsibilities

  • Provide technical support to national and international colleagues in the implementation and operation of our proprietary software
  • Conduct thorough testing of software applications to ensure functionality and quality
  • Develop and deliver training sessions to colleagues on software usage and best practices
  • Create comprehensive documentation for software applications and processes

Requirements

  • Completion of training in the commercial or IT sector, or equivalent experience