IT Infrastructure Specialist

11 hours ago


Hebron Estates, Kentucky, United States NetRush Full time
Job Summary

We are seeking an experienced IT Specialist & System Administrator to support and maintain the technology infrastructure of both our warehouse operations and remote workforce.

Key Responsibilities
  • Troubleshoot, repair, and maintain Windows and Linux desktop and server systems, printers, scanners, handheld barcode scanners, and other hardware used in the warehouse.
  • Manage and maintain network infrastructure, including routers, switches, wireless access points, and cabling. Configure network equipment to ensure efficient and secure communication between devices.
  • Maintain and troubleshoot VOIP telephone systems, ensuring reliable internal and external communications for warehouse operations.
  • Install and set up new hardware such as computers, printers, and other devices. Ensure systems are properly configured and integrated with existing technology.
  • Act as the liaison between the company and external software and service vendors, coordinating installations, updates, and resolving any technical issues.
  • Provide technical support to warehouse staff for all hardware and software issues. Diagnose and resolve issues promptly to minimize downtime and disruptions to warehouse operations.
  • Continuously monitor the performance and functionality of IT systems, identifying and addressing potential issues before they impact operations.
  • Maintain accurate records of IT assets, system configurations, and any changes to the technology infrastructure.
  • Assist with the installation, configuration, and troubleshooting of warehouse management software and other business-critical applications.
  • Recommend and implement improvements to the IT infrastructure to increase efficiency and reduce costs.
Requirements
  • Able to sit, stand, squat, walk, and maneuver within shipping station areas for 8-10 hours per day
  • Ability to consistently lift, push, and pull up to 50 lbs.
  • Ability to work independently and prioritize multiple tasks
  • Detail oriented
  • Excellent command of the English language in both written and verbal communication
Experience
  • 2+ years of experience in IT support, preferably in a warehouse, logistics, or manufacturing environment.
  • Experience with hardware troubleshooting (computers, printers, scanners, etc.).
  • Proficient in supporting both Windows and Linux operating systems.
  • Familiarity with network configuration and infrastructure management.
  • Experience with VOIP phone systems.
  • Knowledge of vendor management and coordination with external IT service providers


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