Front Desk Operations Manager

6 days ago


Anderson, South Carolina, United States Paragon Hotel Company Full time

Job Title: Front Desk Operations Manager

Company: Paragon Hotel Company

Location: [Unknown]

Salary Range: $40,000 - $55,000 per year

The Front Desk Operations Manager is responsible for ensuring the smooth operation of the front desk area at Paragon Hotel. This includes managing guest check-in and check-out processes, handling guest requests and concerns, and maintaining accurate records of guest stays.

Key Responsibilities:

  • Manage front desk operations to ensure efficient and courteous guest service
  • Handle guest requests and concerns in a professional and timely manner
  • Maintain accurate records of guest stays, including room assignments and check-in/check-out times
  • Collaborate with other hotel staff to ensure seamless guest experiences
  • Develop and implement strategies to increase guest satisfaction and loyalty

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1+ years of experience in hospitality industry preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions

Benefits:

  • Competitive salary range
  • Opportunities for career advancement
  • Professional development opportunities
  • Discounts on hotel stays and services
  • Comprehensive benefits package


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